Returns & Exchanges

Due to the perishable nature of our snacks, we do not accept physical returns to ensure food safety and quality. If your Feastables order arrived damaged or you are unsatisfied with your purchase, please contact us within 14 days of delivery for a full refund or replacement.

Return Process

• 1.
  Document the Issue

  Take clear photos of the damaged packaging, the product, and your shipping label as proof for our support team.

• 2.
  Contact Support

  Email our help desk with your order number and the photos you captured to initiate a claim.

• 3.
  Order Review

  Our team will review your request within 48 hours to determine if your case qualifies for a refund or a reshipment.

• 4.
  Resolution

  Once approved, we will process your refund back to your original payment method or ship out a fresh batch of snacks immediately.